SHIPPING POLICY

Receiving Time = 🎁 Processing Time + 🚀 Shipping Time

PROCESSING TIME
Order processing typically takes around 2–7 business days, depending on factors such as quality inspection, packaging, and the stock status of each product.

SHIPPING TIME

📌 Notes:

1️⃣ Shipping time does not include the 2–7 business days needed to prepare your order after it is placed.
2️⃣ We’ll do our best to get your package to you as quickly as possible. ⏩ However, extra time may be needed if the address is invalid or if there are customs clearance delays.
3️⃣ If you experience any delivery issues, please contact our Customer Support within 180 days of placing your order. 📮

🚫 Exceptions:

📍 Customers in Hawaii, Alaska, U.S. Virgin Islands, and Puerto Rico are not eligible for our “Free Shipping” offer.
⏳ Due to the distance from the U.S. mainland, delivery to these locations may take up to 1 month.

📧 Questions?
Reach out to us at info@eliteatcoolclub.com if you need more information or just want a clear explanation.